At the scene
- Move away from immediate danger when possible and request emergency help when needed.
- Exchange driver and insurance details and note the responding agency and report number.
- If safe, photograph vehicle positions, road conditions, signals, and the wider scene.
- Save witness details and original dashcam recordings.
In the following days
Keep towing and repair information, insurance correspondence, receipts, and work-absence records. Photograph accessible cabin damage, such as deployed airbags. Have a qualified professional document underside damage; do not crawl under a damaged vehicle.
Bring what you have
You can contact the firm before every record is available. Ask a clinician about symptoms and follow their recommendations for care.